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Kinguin Reviews

3.0

44 Customer Reviews

Excellent

19

Very good

3

Average

1

Poor

0

Terrible

21

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Lucy R528
1 Contribution

0

Fast & Perfect
Hi, after a key issue i contact suport. They send me a link for request directly too the merchant. I recieve a new valid key in the day. Fast & Perfect.

Written 20 July 2022

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Would Recommend

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Emma384
1 Contribution

0

Confirmed payment still no game
So i Bought a game 4 hours ago. They have confirmed payment and by the looks of it the game is still in stock. I have tried to live chat but its only a bot and I made a request.
My purchase have been processing for 4+ hours and the ETA when i made the purchase was 20 minutes.
Since there is no way to reach out to them and their ticket page sometime is bugged and doesnt work. I have to write here..

Written 20 July 2022

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Robert146
4 Contributions

0

Worked!
Worked pretty well, i paid and i got the codes i bought. A very good and cheap way to buy stuff for games for a cheap price! Would reccomend

Written 20 July 2022

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Would Recommend

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Angie361
1 Contribution

0

this is good wery nice
this is good wery nice

Written 20 July 2022

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Would Recommend

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Alex H369
3 Contributions

0

Love you guys
I love Kinguim fast and reliable

Written 20 July 2022

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Would Recommend

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Shaw104
4 Contributions

0

good team for my verification case…
good team for my verification case which was successfully solved

Written 20 July 2022

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Would Recommend

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Clyde693
2 Contributions

0

Satisfied Customer
Great service from Bot And Alex for helping resolve the issue on having trouble with my payment for Gta 5 had no trouble at all and was super easy very satisfied.

Written 20 July 2022

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Would Recommend

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Shaw171
3 Contributions

0

quality service and fast delivery
quality service and fast delivery

Written 20 July 2022

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Would Recommend

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Watkins96
1 Contribution

0

Good store
Good store, all my keys purchased so far worked except for one and I got help from the support on that one although not fastest in the world.

Written 20 July 2022

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Would Recommend

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Elmer F.
3 Contributions

0

Gave me a refund
Gave me a refund

Written 19 July 2022

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Would Recommend

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Andrea581
3 Contributions

0

Buying was easy and smooth
Buying was easy and smooth

Written 19 July 2022

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Would Recommend

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Barb S.
2 Contributions

0

Honest website
Great website, reliable.

Written 19 July 2022

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Would Recommend

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Brennan745
5 Contributions

0

I was charged
I was charged, but my order got canceled, and there's no support live to contact. bad experience

Written 19 July 2022

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Arthur621
1 Contribution

0

Very good support and refunds
I received a refund to my Paypal, although I did the mistake of buying the wrong version. I already got the key and the still refunded me. Thanks

Written 19 July 2022

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Would Recommend

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Alvin191
3 Contributions

0

proof of purchase for the gift cards, ID verification, Account restriction
i was everyday using paysafe cards to topup my kinguin "eurbalance" and buy with that balance a razer gold cards
my way is to keep finding good prices for razer gold cards, everything was going smooth and okay until i placed an order for 3 razer cards they put my order on hold and asked me for proof of purchase for the paysafe cards that i used to topup my knguin balance
so i provided all data required ( the store i purchased from, screenshots of order confirmation, invoices, and delivery emails ... )
after that they asked me to provide my ID with the order number
i was not okay with that because they was asking for very private doc, after all i sent them my ID and guess what, they sent me email from Bartolo saying this :
" We would like to inform you that your order has been refunded due to security reasons, and your account has been restricted "
i asked for the cause of restriction and he reply :
" we may not disclose the reason why this restriction was placed due to security reasons "

So kinguin you have refunded my order to my Eurbalance and u restricted my account,
right now my balance is €2419
so practically u did not refund my money
is this stealing or scam or a mistake or an absolute gullibility !!
please also know that i have asked Bartolo to where's in your policy that the customer does not have the right to knowledge about account restriction reasons
he didn't reply

thanks

Written 19 July 2022